Nairobi Serena Hotel - Nairobi
Kenya accommodation, from world-renowned safari lodges in Maasai Mara National Reserve to luxury beach resorts along the Indian Ocean coastline. Safari enthusiasts can choose from luxury tented camps overlooking the Great Migration routes, exclusive lodges in Amboseli National Park with Mount Kilimanjaro views, eco-friendly camps in Samburu National Reserve. Popular safari destinations: Tsavo National Park, Lake Nakuru, Hell's Gate, offers accommodation from budget bandas to five-star lodges.
Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Spa lounge/relaxation area
Facilities for disabled guests
Delivered food is securely covered
Concierge service
Breakfast takeaway containers
Guest accommodation is disinfected between stays
Bar
Emergency cord in bathroom
Security alarm
Kid-friendly buffet
Food can be delivered to guest accommodation
Use of cleaning chemicals that are effective against Coronavirus
Parking on site
24-hour front desk
Children's playground
Outdoor pool
Express check-in/check-out
Tour desk
WiFi
Key card access
Saunaadditional charge
Barber/beauty shop
Wheelchair accessible
Internet services
Fitness centre
Babysitting/child servicesadditional charge
Luggage storage
Shuttle service (additional charge)
Free WiFi
Fire extinguishers
Spa and wellness centre
Spa facilities
Swimming pool
Non-smoking rooms
Dry cleaningadditional charge
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Trouser pressadditional charge
Face masks for guests available
Airport shuttle (additional charge)
Garden
Staff follow all safety protocols as directed by local authorities
Business centreadditional charge
Fax/photocopyingadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Coffee house on site
Fitness
CCTV outside property
Daily housekeeping
Breakfast in the room
Kids' pool
Designated smoking area
Private parking
Invoice provided
Laundryadditional charge
Room service
Lower bathroom sink
Car hire
Wine/champagneadditional charge
Process in place to check health of guests
First aid kit available
Outdoor furniture
Sun umbrellas
Massageadditional charge
Lockers
Air conditioning
Terrace
Meeting/banquet facilitiesadditional charge
Lift
Cashless payment available
Kid meals
Shuttle service
Ironing serviceadditional charge
Smoke alarms
Parking
Sun loungers or beach chairs
Hand sanitizer in guest accommodation and key areas
Safety deposit box
Toilet with grab rails
24-hour security
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Soundproof rooms
Spa/wellness packages
Currency exchange
Restaurant
Packed lunches
Free parking
Snack bar
Airport shuttle
WiFi available in all areas
Outdoor fireplace
Shared stationery such as printed menus, magazines, pens, and paper removed
Non-smoking throughout
CCTV in common areas
