Nairobi Serena Hotel - Nairobi
Kenya accommodation, from world-renowned safari lodges in Maasai Mara National Reserve to luxury beach resorts along the Indian Ocean coastline. Safari enthusiasts can choose from luxury tented camps overlooking the Great Migration routes, exclusive lodges in Amboseli National Park with Mount Kilimanjaro views, eco-friendly camps in Samburu National Reserve. Popular safari destinations: Tsavo National Park, Lake Nakuru, Hell's Gate, offers accommodation from budget bandas to five-star lodges.
Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Swimming pool
Food can be delivered to guest accommodation
Cashless payment available
Kids' pool
Children's playground
Car hire
Parking on site
24-hour front desk
Kid meals
Spa/wellness packages
Barber/beauty shop
24-hour security
Safety deposit box
Saunaadditional charge
Non-smoking rooms
Terrace
Coffee house on site
Business centreadditional charge
Garden
WiFi
Ironing serviceadditional charge
Fax/photocopyingadditional charge
Air conditioning
Trouser pressadditional charge
Physical distancing rules followed
Breakfast takeaway containers
First aid kit available
Restaurant
Wheelchair accessible
Dry cleaningadditional charge
Massageadditional charge
Daily housekeeping
Express check-in/check-out
Sun loungers or beach chairs
Face masks for guests available
Delivered food is securely covered
Hand sanitizer in guest accommodation and key areas
Laundryadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Physical distancing in dining areas
Kid-friendly buffet
Sun umbrellas
Room service
Screens or physical barriers placed between staff and guests in appropriate areas
Toilet with grab rails
Emergency cord in bathroom
Snack bar
Shared stationery such as printed menus, magazines, pens, and paper removed
Parking
CCTV in common areas
Luggage storage
Wine/champagneadditional charge
Lift
Shuttle service
Linens, towels and laundry washed in accordance with local authority guidelines
Lockers
Concierge service
Fitness
Fitness centre
Bar
Tour desk
Free parking
Outdoor fireplace
Private parking
Outdoor furniture
Fire extinguishers
Airport shuttle
Airport shuttle (additional charge)
Facilities for disabled guests
Currency exchange
Spa lounge/relaxation area
Babysitting/child servicesadditional charge
Guest accommodation is disinfected between stays
CCTV outside property
Smoke alarms
Shuttle service (additional charge)
Key card access
Outdoor pool
WiFi available in all areas
Free WiFi
Designated smoking area
Spa and wellness centre
Invoice provided
All plates, cutlery, glasses and other tableware have been sanitized
Packed lunches
Breakfast in the room
Non-smoking throughout
Spa facilities
Meeting/banquet facilitiesadditional charge
Lower bathroom sink
Security alarm
Soundproof rooms
Internet services
